The Plumas County Sheriff’s Office will be conducting an outreach effort to residents enrolled in the County’s Emergency Alert System (Genasys) who currently do not have an address associated with their account.
A recent audit identified a significant number of accounts missing address information. This is
a serious issue, as addresses are required to deliver accurate, location-based emergency alerts.These types of alerts are the primary type we use during emergencies. Residents with accounts lacking an address will receive up to two non-emergency notifications over the next 30 days:
● First notification: Thursday, April 16, in the late afternoon/early evening
● Second notification: Thursday, April 30 (if no update is made)
Notifications may be sent via phone call, text message, and/or email, depending on the
contact methods listed in the account.
Accounts that are not updated after multiple contact attempts and sufficient time may be removed from the system.We strongly encourage all residents to log in and verify their information to ensure they continue receiving critical emergency alerts. Residents can log in and update their account at:
https://plumasalerts.genasys.com/portal/en
If you need assistance with your account, you may send an email to: [email protected]
Plumas County Action Required – Emergency Alert System Account Updat
