The City of Susanville Unveils App to Report Community Concerns


You can now report your city concerns on an app. The City of Susanville has unveiled its all-new Click and Fix app.

The idea is that when you spot graffiti or a pothole, for example, you can take a picture and submit it to the city, which will deliver it to the appropriate department. Not only can you report issues, but you can also view comments and vote to fix problems your neighbors have submitted.

A statement from City Administrator Dan Newton says, “Susanville Click & Fix app is a community-driven communication tool and request management system that bridges the gap between constituents and city staff to increase citizen engagement and improve citizen services”.

The app will also allow you to create watch areas and get updates on what’s being reported and work progress. The app will also keep you connected by giving you information on city events, road closures, utility service disruptions, press releases, and direct access to services such as online bill pay, council agendas, and job opportunities. The app is not to be used for emergencies and is free to upload.