PG&E urges customers to be prepared for incoming storm

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Another wet system is on track to deliver strong, gusty winds, moderate to locally heavy rain, and a chance of thunderstorms to the northern Sacramento Valley and nearby mountains Tuesday evening with the greatest impact throughout Wednesday. 

The incoming adverse weather could result in trees, limbs and other debris falling into powerlines, damaging equipment and interrupting electric service.

PG&E is prepared for this storm. As the weather approaches, we are using our storm outage prediction models that help us determine the potential timing, location and number of power outages. When outages occur, PG&E crews are poised to respond

Would you be interested in speaking to a PG&E representative about the incoming weather, how PG&E is preparing and how customers can prepare? We are available for on camera interviews.

We are encouraging customers to prepare as well. Here are a few preparedness and safety tips:

  • Update your contact information: Got to www.pge.com to update your contact information. This way, if you do lose power, PG&E can contact you with updates.
  • Keep a battery-operated flashlight and radio within easy reach. Ensure those items are always accessible and that your batteries are fresh. Listen for updates on storm conditions and power outages.
  • Know where to go for outage information: Customers can get updates on outages in their neighborhood through a variety of channels.
  • Contact our outage information line at 1-800-743-5002
  • Customers can also log-in to their account through pge.com and sign up to receive proactive outage alerts through email, text or phone.
  • Use generators safely: Customers with standby electric generators should ensure they are properly installed by a licensed electrician in a well-ventilated area. Improperly installed generators pose a significant danger to customers, as well as crews working on powerlines. If using portable generators, be sure they are in a well-ventilated area.
  • Use flashlights, not candles: During a power outage, use battery-operated flashlights and not candles, due to the risk of fire. And keep extra batteries on hand. If you must use candles, please keep them away from drapes, lampshades, animals and small children. Do not leave candles unattended.
  • Never touch downed wires: If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then PG&E at 1-800-743-5002.
  • Visit www.pge.com/stormsafety for preparedness tips.